Shipping policy

🚚 Shipping Policy

Last Updated: 21, 2025
Welcome to AveraSkn! We’re committed to delivering your order as quickly and safely as possible.
Please read our shipping details carefully before making a purchase.

---

🕒 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you’ll receive a shipping confirmation email with your tracking information.

During high-volume periods, order processing may take an additional 2–3 business days.
We appreciate your patience and understanding!

---

🌎 Shipping Times & Delivery Estimates

Delivery times vary depending on your location.
Typical estimated delivery windows are as follows:

Delivery times are estimates and may vary due to factors such as customs delays, local postal service schedules, or peak-season demand.

---

📦 Order Tracking

Once your order is shipped, you’ll receive an email containing your tracking number and a link to track your package in real time.

If your tracking number hasn’t updated for several days, don’t worry — sometimes carriers take 3–5 business days to scan international parcels through checkpoints.

---

🌍 International Shipping

We proudly ship worldwide!
However, delivery times may be longer for remote or rural regions.

Please note:

• Some countries may charge customs duties, import taxes, or fees upon delivery.

• These charges are the customer’s responsibility and are not included in our product prices or shipping costs.

We recommend checking with your local customs office for details on additional charges before ordering.

---

🚫 Incorrect Shipping Information

Please double-check your shipping address before completing your purchase.
If an incorrect address is entered, please contact us immediately at support@[yourstore].com.

Once an order has been shipped, we cannot change the address or issue a refund for packages sent to the wrong address provided by the customer.

---

📦 Lost, Stolen, or Delayed Packages

We are not responsible for lost or stolen packages marked as “delivered” by the carrier.
If your tracking shows delivered but you haven’t received your order:

1. Check with neighbors, building staff, or your local post office.

2. Wait 24–48 hours in case the carrier scans it early.

3. Contact us if it still hasn’t arrived after that time — we’ll help file a claim or offer next steps.

For delayed packages still in transit, please allow a few extra business days before contacting us, as delivery times can vary depending on customs or courier delays.

---

💵 Shipping Fees

Shipping fees are calculated at checkout and depend on your location and the size/weight of your order.
We occasionally offer free shipping promotions, which will be clearly displayed on our website when available.

---

❓ Need Help?

Our support team is always here to help!
If you have any questions or concerns about your order or shipping, please reach out to us at:
📧 support@[yourstore].com

We typically respond within 24–48 hours